The MyOffice Blog

Sometimes you search for an appointment and you know it was there but you can’t find it.  The usual reason it’s not there is that another user has deleted it.

There’s no ‘rollback’ in MyOffice so once an appointment has been deleted it’s gone … period.

There are however a couple of techniques you can employ to minimise accidental deletions. First, you can tell your colleagues to move appointments that they were going to delete to another diary, called something like ‘Deleted appointments’. So, rather than deleting them, you are moving them. This avoids losing the appointment details.

Secondly, you can configure MyOffice to notify you, by email, every time an appointment is deleted. You configure this for each diary so if you’re having a problem with just one diary you could configure the notification for that diary. The notification emails all the appointment details together with the name of the user who deleted the appointment and the time of the deletion.

Hopefully, these suggestions will at least retain the data from any accidentally deleted appointments, enabling you to re-instate the appointments if necessary.